Home Services On-Site Management Services Distance Management Services Practice Valuation Ownership Transition Project Services Management Tools On-Line Orders Download Order Form Management Groups Benchmarks WellMP® Study Benchmarks 2011 Benchmarks 2010 Benchmarks 2009 Benchmarks 2008 Travel Calendar News and Articles Staff Contact Us BENCHMARKS 2011: A STUDY OF WELL-MANAGED PRACTICES Each of the four chapters of Benchmarks 2011: A Study of Well-Managed Practices includes an introduction, the survey questions and results, and management recommendations specific to the chapter topic. In addition, we've included a variety of new management tools for each chapter developed for immediate use in your practice. Chapter 1 – Fees: Providing Affordable Care     • Conducting a Community Survey     • Pet Insurance: The Insider Perspective     • Compare Your Fees Worksheet Chapter 2 – Revenue: Enhancing Client Perception     • Critical Components of Veterinary Practice Revenue     • Worksheet: Boost Your Revenue     • Checklist: Opportunities to Enhance Value Chapter 3 – Expenses: Managing Your Resources     • Checklist: Simple Stepst to Prevent Fraud     • Tips to Prevent Fraud Using Your Management Software     • Cool Ideas to Control Hot Inventory     • The Pluses of a Home Delivery Pharmacy     • Prescription Refill Opportunity Calculator     • Are Your Employees Stealing Time? Chapter 4 – Technology: Finding Cutting Edge Value     • The Social Veterinarian     • Timeline for Implementing Online Practice Tools     • How to Make Your Website Sing Your Praises     • Social Media Marketing     • Seven Tips to Enhance Client Communication     • Eletronic Medical Records: In the Trenches To purchase Benchmarks 2011 A Study of Well-Managed Practices use the link http://www.industrymatter.com/benchmarks 2011.aspx or contact Daphne Haenszel at dhaenszel@wellmp.com To view Benchmarks 2010: A Study of Well-Managed Practices click here To view Benchmarks 2009: A Study of Well-Managed Practices click here To view Benchmarks 2008: A Study of Well-Managed Practices click here © 2011 Wutchiett Tumblin and Associates Well-Managed Practice, WellMP, WMP, and Better Management is Better Medicine are registered trademarks of Wutchiett Tumblin and Associates Terms & Conditions